CFC, Inc.
Terms & Conditions 2015


Establishment of an account with CFC, Inc. constitutes agreement and acknowledgement of the following terms and conditions of sale.

Ordering

All purchase orders shall be submitted to your area sales rep for transmission to CFC.  We cannot accept purchase orders faxed or emailed directly to CFC. Orders for custom pieces (non-line items) are handled by CFC directly, in-house.

Please Direct Quotes to:

FAX - 310.400.3040
Email: quotes@customfurniturela.com
50% deposit is required for all custom orders, with a lead-time of 10-12 weeks from receipt of deposit.

Payment

All orders must be paid before shipping, either by check, credit card, or bank wire.  CFC does not offer Net terms.

Pricing

Pricing is subject to change without notice. We cannot give pricing information by telephone.  Your sales rep can provide current pricing information.

Samples

Finish samples are available from your sales rep. 

Finish Colors

Product photographs are an approximation in terms of finish color.  Furthermore, finishes can vary, in some cases significantly.

Quick-Ship and Upholstered Goods

All wood pieces listed as “Quick-Ship” are guaranteed to ship within 1-2 weeks from factories receipt of order. All upholstered pieces listed as “Quick-Ship” are guaranteed to ship within 2-3 weeks from factories receipt of order. All pertinent information including finish must be supplied for the order to be processed.

COM

COM is available for CFC upholstery, but only in non-patterned fabrics at this time.

Shipping

All orders are shipped with blanket-wrap carriers (i.e. Cal Metro, Trail Lines, American West).  Detailed information about shipping to your specific state is available from your sales rep.

All prices are F.O.B. CFC, Inc., Gardena, CA.

We do not arrange "inside delivery" or residential deliveries of any kind.

Please refer to CFC Shipping Information Sheet for more information.

Damages & Claims

CFC, Inc. is NOT responsible for freight damages.  All items are carefully inspected by our staff and respective shipping company before shipping.  You or your receiving agent MUST INSPECT each item upon delivery and any damages must be clearly noted on the carrier's bill of lading before the driver leaves your location.  If the damage is severe and you feel that it cannot be easily fixed, please do not accept those specific pieces.

Please contact us immediately so that we can help make sure that everything is taken care of promptly and thoroughly. If damages are not noted at the time of delivery than we have no recourse with our carriers and no claims will be honored.

Knots, gouges, cracks and nail holes are inherent characteristics of many of our wood products and do not constitute damage/defects, no claims will be considered for these characteristics. The majority of our products are made from reclaimed Douglas fir acquired from torn-down houses and reclaimed oak from old barns and box cars.

Warranty

CFC, Inc. guarantees its product to be free from defects of workmanship.  Due to environmental elements and relative humidity, wood will sometimes expand and shrink.  We take great care to construct our furniture in a manner that allows the wood to shrink and expand.  Under drastic temperature changes, cracks may sometimes appear; however, this is a very rare occurrence.  Damage claims of this nature will be assessed on an individual basis if they are received within three months.  We do NOT accept returns without written authorization from our office.  Due to the nature of handcrafted products, dimensions, details and /or colors represented in our catalogs may vary.  The antique/one of a kind product may vary significantly.